Help centre

Frequently asked questions

Straight answers on how PostDraw UK works — entry, draws, prizes and payouts.

Frequently asked questions

The straight answers — no small print.

Is PostDraw UK really free?+

Yes — completely free forever. There is no purchase, no fees, no premium tier, and we will never ask for a card.

How do I enter?+

Create a free account with your UK postcode. That's it — you are automatically entered into every daily draw, three times a day, across all five draw types.

When are the draws?+

Every day at 9am, 12pm and 9pm on each of the Main, Survey, Video, Stackpot and Bonus draws.

How do I know if I've won?+

Visit the site and check the draws page for your postcode. If your postcode is drawn, your avatar and first name appear alongside it, and a 'You've won' button will show on your dashboard.

How do I get paid?+

In your account, choose cheque by post or direct bank transfer.

I moved house — can I change my postcode?+

Yes. Update it under Account → Postcode. Your new postcode is used from that moment forward.

Is this a lottery?+

No. PostDraw UK is a free-to-enter prize draw. There is nothing to buy and no gambling of any kind.

Still have questions?

Get in touch with us — we usually reply within one working day.